World’s first low-cost carrier alliance to offer complimentary re-accommodation for passengers with missed connecting flights Cross-airline booking system to improve experience for customers within Asia Pacific
Plus,
passengers who book flights through the Value Alliance website will
have the added benefit of re-accommodation in the event of missed flight
connections. In the event of schedule disruptions, customers may go to
the site for hotel accommodation and other essentials, for up to a
stipulated amount.
“While
passengers can search and book flights on our individual website,
including pre-purchase of ancillary services like baggage and meals, the
new Value Alliance website is a great one-stop shop that enables a full
view of more destinations. It’s a great way for our customers to see
the best flights available amongst our members’ vast networks. This will
not only give our customers access to the best deals, but will also
allow them to enjoy ease of booking paired with seamless connectivity,”
said Mike Szucs, Chairman of Value Alliance and Chief Executive Adviser
of Cebu Pacific.
Powered
by the award-winning Air Black Box technology (ABB), the new Value
Alliance website is also the first to offer booking and ticketing
capabilities, enabling cross-airline sales—a culmination of integration
efforts amongst all member-LCCs of the alliance.
“At
Air Black Box, we are very pleased to provide the alliance with state of the
art technology to realise the expansion of their network footprint. We’re able to connect them to sell stuff that
matters and are desirous to the customers” said Timothy O’Neil-Dunne, Global
Product Director.
A series of ValueAlliance.com
campaigns are set to roll out shortly after the website relaunch,
including several week-long online promotions from May to July 2018. On May 16-17, 2018, Cebu Pacific will hold a special seat sale enabling Juans to fly from the Philippines to popular destinations like Athens, Berlin, and Maldives (Malé), for as low as Php 7,472.
“The key focus of Value Alliance lies with the consumers. With the member airlines’ wide network, we are confident our passengers
will continue to trust LCCs in delivering them to their destinations
safely, conveniently and at the lowest price-points possible,” said
Candice Iyog, Vice President for Marketing and Distribution at Cebu
Pacific, a member of Value Alliance.
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